Privacy Policy
Effective Date: July 23, 2025
Last Updated: July 23, 2025
Sensel Concept LLC (“we,” “us,” or “our”) is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, in accordance with applicable U.S. laws, including the California Consumer Privacy Act (CCPA).
1. Information We Collect
We collect personal information in the following ways:
a. Information You Provide to Us
• Name, email address, phone number
• Shipping and billing addresses
• Payment information (processed via secure third-party providers)
• Account registration details
• Communication content (e.g., messages via customer service)
b. Automatically Collected Information
• Device type, IP address, browser type, operating system
• Website usage data (pages visited, time on site, referral source)
• Cookies and tracking technologies (see Section 5)
c. Payment Information
We do not directly collect or store your payment card details. Transactions are securely processed through trusted third-party platforms such as Shopify Payments and PayPal.
2. How We Use Your Information
We may use your personal information to:
• Fulfill and deliver orders
• Communicate with you regarding purchases or inquiries
• Send marketing communications (only if you opt in)
• Send promotional emails (you can unsubscribe at any time via the link in our emails or by contacting us)
• Improve our website, products, and user experience
• Prevent fraud and ensure site security
• Comply with legal obligations
3. How We Share Your Information
We may share your personal information with trusted third parties, including:
• Service Providers (e.g., payment processors, shipping carriers, email platforms)
• Legal Authorities when required by law or to protect our rights
• Analytics Providers to monitor website performance and marketing effectiveness
We do not sell or rent your personal information.
We use Shopify to power our online store. You can learn how Shopify uses your personal information here:
Text Marketing & Notifications
By providing your phone number at checkout, on our website, or via any form, you consent to receive recurring marketing text messages from Sensel Concept LLC. These may include promotions, product launches, cart reminders, and order updates.
Text messages may be sent using an automatic telephone dialing system or other technologies. Consent is not a condition of purchase. Message frequency may vary. Standard message and data rates may apply.
Opting Out
You can unsubscribe at any time by replying STOP to any of our messages. For help, reply HELP or contact us at: contact@senselconcept.com.
Your phone number is stored securely and never sold or shared with third parties for their own marketing purposes. We use a third-party SMS platform to deliver our messages.
4. Your Privacy Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), you have the right to:
• Know what personal data we collect and how we use it
• Request access to your personal data
• Request deletion of your personal data
• Opt-out of the sale of personal data (we do not sell your information)
• Not be discriminated against for exercising your privacy rights
To submit a request, contact us at: contact@senselconcept.com
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Enable essential website features (e.g., shopping cart)
• Analyze site traffic and performance
• Provide a more personalized experience
You may modify your browser settings to block cookies or alert you when cookies are being used.
Do Not Track Signals
At this time, our website does not respond to “Do Not Track” browser signals.
6. Data Security
We implement industry-standard security measures, including:
• Secure HTTPS encryption
• Restricted data access and authentication controls
Please note that no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and protect your devices.
7. Data Retention
We retain your personal information only for as long as necessary to:
• Provide our services
• Comply with legal obligations
• Resolve disputes and enforce agreements
You may request deletion of your data at any time.
8. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
9. International Users
Our website is operated from the United States. If you are accessing our services from outside the U.S., you acknowledge that your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of our website or services after any changes indicates your acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Email: contact@senselconcept.com
© 2025 Sensel Concept LLC. All rights reserved.